Project Manager – Installations
Manages the overall direction, coordination, implementation, execution, control and completion of specific installation projects and the delivery of Solutions, ensuring that the Company’s key stakeholders, project teams, business users and customers receive excellent and consistent levels of service, aligning the service delivery to the Company’s business objectives and plans.
Develops full scale project plans which clearly define the project scope, goals, deliverables, project tasks, timelines and resource requirements within budget and revises plans as appropriate.
Oversees the quality delivery of solutions to ensure the highest level of customer satisfaction.
Works with clients and internal teams (sales, warehouse, product management, product development, customer service and marketing) to continuously enhance the Company’s service offerings and service levels.
Develops lasting relationships with clients, communicating effectively to identify needs and evaluate alternative business solutions.
Identifies and coordinates project teams, reviews status reports and manages project budget along with the accurate forecasting and analysis of project profitability, revenues and margins.
Assures project legal documents are completed and signed.
Holds regular status meetings with project teams, tracks project deliverables using appropriate tools, provides direction and support to the project teams while taking corrective action where necessary to ensure deliverables are met.
Prepares required reports defining project progress, problems and solutions/interventions to achieve project outputs.
Ensures compliance with OSHA, project standards and quality assurance procedures in project delivery.
Manages day-to-day operational aspects of projects and makes site visits as required.
Follows up with contractors to ensure service efficiency.
Performs any other related duties as may be required by the function.
Qualifications and Experience:
B.Sc. in Project Management or equivalent.
Three (3) to five (5) years experience in project management.
Proficient in project management software.
Knowledge and Skills:
Information Technology knowledge (Hardware and Software).
Excellent communication, interpersonal, motivation and mobilizing skills.
Ability to lead teams and foster customer service excellence.
Excellent planning, organizing, problem solving, presentation and negotiation skills.
Must be a multitasker with a committed work ethic.
Excellent knowledge of project management techniques and tools.
Possesses general understanding in the areas of solutions and systems design.
Must maintain awareness of new and emerging technologies.
P.O Box 600
11th Floor, TATIL Building
Maraval Road, Port of Spain