Earlier this month Standard Distributors Limited rolled out Eureka, a special transformation project focused mainly on launching a new IT platform which would enhance its services to clients. The cutting-edge system is designed to improve critical areas of the customer experience specifically focused on sales, delivery and customer service.
The launch of this could not happen at a more significant time, as the company celebrates 73 years in the business. The new system brings with it first world retail practices and answers every pain point customers typically endure. Customers will receive on the spot service while avoiding long wait lines for check out, as well as more efficient delivery. They will also have greater access to product knowledge which will enhance their in-store experience. The new online shopping platform will incorporate an easy, informative, user friendly shopping experience for all.
This is the next step towards perfecting the business’s customer-centric focused approach to evolve, expand and experience in order to meet the demands and serve the people of Trinidad and Tobago.
Corporate Communications Department
ANSA McAL Group of Companies
Tuesday 25th September, 2018